Does anyone know if the latest HASP drivers address this issue I see that sentinel has a newer version of the driver out there (Nov 2010 v5.95) of course, sentinel will not speak for digi products and digi wont speak for sentinel products.To our knowledge, this bug is in different versions of the HASP driver.We are currently trying to contact SafeNetAladdin to try to get them to fix the bug and update the driver.
![]() It was recently discovered that the latest Windows 10 Update breaks the HASP driver software. To fix this problem please follow these instructions exaxtly as written: 1. Uninstall any HASP or Sentinel drivers from the control panel 3. Once the drivers are installed, try plugging in the HASP key, windows will recognize the HASP key and use the drivers just installed, and you should be good to go. He deployed our product (which uses HASP for licensing) on a new Win 10 machine. Safenet Hasp Key License Information JustOur product was working as expected, accessing license information just fine, until customer ran Windows Update which applied multiple security patches and performed also a Windows feature update (to 1809). From this moment, our product was not able to access license information anymore. Fortunately, we ask our customer to reinstall the HASP driver which fixed the issue. Also, our QA team has been able to reproduce the issue by first installing our product on a clean Win10 (1607) then performing only a feature update to 1809. Usually, our customer does not perform Windows feature update on their production server, but we would like to have a more definite way to address this than putting in our knowledge base the need to repair the driver installation when the issue appears. Safenet Hasp Key License Manager VersionIs this a known issue with HASP driver And if so, is it something already fixed or that will be fixed in a future version Information about the HASP runtime we are using: License Manager Version 15.0 Build 36539 Run-time Installer 6.60 Run-time Package 6.60 hardlock.sys 3.83 fridgelib 1.8 aksdf.sys 1.51 aksfridge.sys 1.68. From the mentioned details, it appears that the license manager being used is quite old version. It is recommended to up keep the run-time drivers upgraded for using it with the new platforms. Safenet Hasp Key Download The LatestHence, please download the latest GUI driver update from our service portal using below details and then install the same to confirm us if the problem still persists. Search for the KB article at KB0018320 to get the download notice. So we will take care of updating the driver version packaged in our product and also put in place a process to be more proactive on upgrading the driver used in our product. ![]() Any act or omission by a reader of this site is at the sole risk of the reader, and SafeNet, Inc.
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